Your Dispatch Board
Never Sleeps
Enterprise AI voice agents that speak ServiceTitan fluently — booking jobs to your dispatch board, pulling pricebook rates, and handling CSR workflows so your team focuses on revenue-generating work.
Sound Familiar?
Common challenges ServiceTitan users face every day
The Problem
CSRs overwhelmed during peak season — abandoned calls mean lost jobs on the dispatch board
Voka's Solution
AI answers every call instantly, qualifies the job type, and books directly to your ServiceTitan dispatch board with the correct business unit and job tags.
The Problem
Membership renewal calls pile up while CSRs handle emergency dispatches
Voka's Solution
Voka AI handles service agreement renewal inquiries, confirms coverage details, and schedules renewal appointments — freeing your CSRs for booking new revenue.
The Problem
After-hours emergency calls go to expensive answering services that can't access your pricebook
Voka's Solution
AI pulls your ServiceTitan pricebook in real time, quotes accurate rates, and dispatches emergency technicians based on on-call routing rules.
The Problem
Unsold estimates sit in ServiceTitan while your team chases new leads instead of following up
Voka's Solution
Voka AI automatically follows up on pending estimates, answers customer questions about scope and pricing, and captures approval to convert estimates into booked jobs.
How It Works
Connect your ServiceTitan account in minutes
Connect Your ServiceTitan Account
Voka AI syncs with your dispatch board, pricebook, customer records, memberships, and business unit configurations — no code or IT team required.
Fine-Tune Your Settings
Your dispatch board, pricebook, business units, and technician routing zones are pulled in automatically via MCP. From there, customize your greeting, set up transfer-to-human rules, configure service area settings, enable temporary greetings, connect webhooks, and review AI Insights — minor tweaks to mirror your best CSR.
Calls Flow Through Your Dispatch Board
Every AI-booked job appears on your dispatch board with complete customer info, job tags, and notes — ready for technician assignment and routing.
Powerful Features
Everything you need for seamless ServiceTitan integration
Real-World Scenarios
See how Voka AI handles calls for ServiceTitan businesses
During summer peak, inbound call volume spikes beyond what your CSR team can handle — leading to abandoned calls and lost jobs on the dispatch board.
Voka AI handles overflow calls, booking jobs with correct business unit tags and priority levels directly into ServiceTitan.
Overflow calls are captured and booked instead of going to voicemail during peak season.
After-hours calls go to a generic answering service that can't access pricebook rates or dispatch technicians — callers hang up and call a competitor.
AI answers after-hours calls, quotes accurate emergency rates from your ServiceTitan pricebook, and dispatches on-call technicians.
After-hours callers book on the first call instead of hearing a generic answering service.
CSRs handling emergency dispatches never have time to make renewal follow-up calls — at-risk memberships quietly lapse.
Voka AI proactively contacts expiring members, explains coverage benefits, and schedules renewal appointments through ServiceTitan.
At-risk memberships get proactive renewal outreach without pulling CSRs off revenue-generating calls.
Pending estimates sit in ServiceTitan with no systematic follow-up process while your team focuses on new inbound leads.
AI contacts customers with pending estimates, answers questions about scope and pricing, and captures approval to convert estimates into booked jobs.
Pending estimates get systematic follow-up, improving conversion rates without manual effort.
of ServiceTitan users report that missed calls and slow CSR response times are their top revenue leak, costing contractors significant revenue in lost bookings.
Be First to Know When ServiceTitan Goes Live
Join the waitlist and get early access when we launch
What You'll Get
- Direct dispatch board integration from day one
- Pricebook sync with real-time rate quoting
- Priority onboarding with dedicated implementation engineer
- Custom CSR workflow mapping for your business units
- Locked-in enterprise pricing before general availability
- Early access to multi-location routing features
Frequently Asked Questions
Ready to Transform Your ServiceTitan Experience?
Be the first to know when Voka AI launches for ServiceTitan.
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